2013-2014 Caprice PPV recall - defective windshield wipers

Information on recalls (EPA, NHTSA, etc..) for the 2011 & up Caprice along with details on General Motors Technical Service Bulletins (TSB's). This forum is read only.
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elc32955
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2013-2014 Caprice PPV recall - defective windshield wipers

Post by elc32955 »

From the NHTSA website, recall dated 6/27/2014;
Report Receipt Date: JUN 27, 2014
NHTSA Campaign Number: 14V375000
Component(s): VISIBILITY

Manufacturer: General Motors LLC

SUMMARY:
General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Caprice vehicles manufactured June 7, 2013, to May 29, 2014, and 2014 Chevrolet SS vehicles manufactured September 13, 2013, to March 4, 2014. In the affected vehicles, the windshield wiper motor gear teeth may strip causing the windshield wipers to become inoperative.

CONSEQUENCE:
Inoperative wipers will not clear rain or snow, reducing the driver's visibility, increasing the risk of a crash.

REMEDY:
GM will notify owners, and dealers will inspect the wiper module assembly and replace any affected ones, free of charge. The recall began on August 22, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14295.

NOTES:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov" onclick="window.open(this.href);return false;.
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